Location: New York City Flagship

Job Description

The store manager is responsible for the overall operation of their store.  It is the responsibility of the store manager to ensure high standards of customer service as well as store standards, store productivity, maintaining proper inventory levels, and building a happy, productive store team.  This position requires an exercise in good judgment and day-to-day decision making according to company values. 

Duties of a store manager include but not limited to:

  • Consistently model exceptional customer service with clients both in-store and through phone and email and ensure ambassadors mirror that level of customer service
  • Achieve store sales plans and develop and implement strategies to grow the business
  • Forecast staffing needs and build store schedules accordingly
  • Liaise with marketing team to create and implement in-store events and promotions to grow business and engage the community
  • Train, motivate and mentor new hires and existing team members through one-on-one coaching and feedback
  • Ensure all policies and procedures are being adhered to, and collaborate with management team to implement new systems and policies as needed
  • Oversee the maintenance and upkeep of the store
  • Conduct store meetings
  • Communicate with brands on trainings and store needs that pertain to their brand
  • Work with brands on creating in-store events for the following: Spearhead weekly store events by communicating with the brands, organizing the logistical details, and being present to orchestrate the event itself 
  • Approve time cards
  • Conduct performance reviews of their staff
  • Conduct regular inventories and ensure accurate inventory numbers
  • Ensure proper money keeping
  • Oversee proper opening and closing procedures of store
  • Order out of stock merchandise for store
  • Inform store staff on new products
  • Hire staff for store as needed
  • Ensure a consistently beautiful and engaging shopping experience and adhere to The Detox Market brand with visual merchandising displays, and store standards
  • Build and maintain productive and effective relationships across the company
  • Foster a culture of openness, creativity, and collaboration with the store team
  • Any other duties requested by upper management

Skills and Qualifications

  • 3-5 years management experience in a retail setting
  • Strong background in skincare/makeup
  • Entrepreneurial mindset, self-starter
  • Effective time management, problem-solving and communication skills
  • High energy, reliable and professional
  • Passion for clean beauty and wellness, keeps up with industry trends
  • Evening and weekend availability is a must

    Must be available to work on weekends.

    Job Type: Full-Time



    To apply, send cover letter and resume to jobs@thedetoxmarket.com

    approved by the Detox Market
    Join our family

    At The Detox Market, we have a major passion for natural beauty and a genuine desire to bring the best in green beauty and holistic living! We pride ourselves in offering the best selection of toxicity free products and working with small companies that also share the same passion as we have. As the green beauty industry grows, so does our team! As the leading retailer in delivering quality clean beauty and skincare to our customers, our team is looking to expand. Are you ready to join The Detox Market Family?

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    Customer Service Business Hours: 10 am - 6 pm