Our first policy is to ship each package as if it were a gift! It you have any requests,
call us at 1 (323) 782-0421.
Shipping is FREE for any order above $80 in the U.S. For orders under $80, shipping is $4.99 flat.
Shipping is FREE for any order above $100 in Canada. For orders under $100, shipping is $8.99 flat.
USA (except Alaska and Hawaii): All orders are shipped within 2 business days of order receipt and will arrive within 2-7 business days after it leaves our warehouse. You can expect your product within 4-9 business days after your order. We use USPS and UPS.
The majority of the time, delivery is much quicker. Usually, packages shipped within California are delivered within 2 work days, and 3 days for the East Coast.
We utilize both ground and air shipping.
Anywhere Outside of U.S. & Canada
Shipping is will be determined on an as-ordered basis.
Problems With Your Order
Our policy at The Detox Market is to deal with customer issues quickly. Customer service concerns are best dealt with by calling our store number (+1 (323) 782-0421) and/or by sending us an email at firstname.lastname@example.org. We will do whatever we can to solve your problem in a fair and efficient manner.
Returns & Exchanges
When your order arrives, please inspect the carton for any damage that may have occurred during the shipping process. It is normal for the outer carton to show some wear and tear; however, if there is damage to the item(s) in your shipment, notify us immediately at 1 (323) 782-0421, Monday through Friday, 9 AM to 7 PM Pacific Time. You may also email us at email@example.com.
Please provide your order number when you call, and please retain the shipping box, packaging materials and damaged items. Contact the carrier to file a complaint regarding the damaged package.